Following the lifting of restrictions by the Government, we would like to reassure all our patients that the way we interact with you will not be changing. All staff and consultants will continue to wear face coverings and maintain social distancing, and we require our patients and visitors to do the same, so that we are all protected.

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Our commitment to you, the ‘Ramsay Way’

Patient Charter

Care delivered in privacy, with compassion, dignity and respect:

In a safe and clean environment
By a friendly, efficient team who ensure you are involved in decisions about your treatment and aim to promote your independence
With information that ensures you are well-informed about your choices, provided in a way that you can understand
By staff who are aware of, understand and recognise your social and cultural diversity, values and beliefs
With priority given to good clinical practice supported by modern technology and equipment
In surroundings designed to promote well being and comfort